FAQ
The questions we hear most often
Can't find an answer? Write to us — we reply to the point, no sales scripts.
Process & timelines
How does a project start?
With a brief and a short call: you describe the task, we ask questions and prepare a proposal with scope, timeline and staged pricing. The fastest way to share inputs is the project configurator — a structured brief in 10–15 minutes.
How long does development take?
A landing page — 2–3 weeks, a corporate site — 4–6 weeks, an online store — 8–12 weeks. Exact timelines are fixed in the contract.
Do you work with remote clients?
Fully remotely: calls, a shared chat, staged demos on a test server and e-documents — across Russia and Kazakhstan.
What do you need from us?
A responsible contact, company materials and staged feedback. Research, copy and imagery we can take on ourselves.
Pricing & payment
Why are prices "from"?
No two projects are the same: scope, features and integrations change effort several-fold. The final price is fixed in the contract before work starts.
How is payment structured?
Staged: prepayment per stage, acceptance, next stage. Ongoing services — SEO, ads, support — are billed monthly.
Is ad spend included in the management fee?
No — you pay platforms directly; our fee covers setup and management, always separated in reports.
Do you sign contracts?
Always: contract, scope annexes, staged acceptance acts; exclusive rights are transferred to you.
Technology & rights
Who owns the site and sources?
You do: domain and hosting are registered to your company; we hand over the repository, access, design sources and documentation.
Can we edit the site ourselves?
Yes — we connect a CMS with block-based editing, train your editors and leave a manual.
Do you use AI?
As a tool: on-brand AI imagery, text drafts, routine acceleration. Quality control always stays with human specialists.
What if we switch contractors later?
You keep everything: access, sources, documentation — built on common technologies any qualified developer can maintain.
Promotion
Do you guarantee top rankings?
No — and don't trust anyone who does. We guarantee scope and quality with measurable KPIs: traffic, visibility, leads.
SEO or Direct?
Different tools: Direct brings leads fast while you pay; SEO builds a lasting flow. The usual answer is both, staged.
Will you promote a site built by others?
Yes, after an audit — which sometimes honestly concludes "fix the site first", with a clear scope and cost.
Have a task? We will turn it into a working digital product.
Or write to us right here